Please read our terms and conditions carefully, as by using
ink.co.uk. you agree to be bound by these terms, which shall take effect immediately on your first use of
ink.co.uk. If you do not agree to be bound by all of the following terms please do not access or use
ink.co.uk.
Copyright:
All copyright, trade marks, design rights, patents, images and other intellectual property rights (registered and unregistered) in and on
ink.co.uk shall remain vested in
ink.co.uk. Any use of
ink.co.uk content requires the prior written permission of the Provider.
The names, images and logos identifying
ink.co.uk and its products and services are subject to copyright, design rights and trade marks of
ink.co.uk and/or third parties. Nothing contained in these terms shall be construed as conferring any licence or right to use any trade mark, design right or image of
ink.co.uk or any other third party.
Confidentiality:
We care about your confidentiality. We ship all orders in discreet, plain packaging and we will never pass your details on to a third party. Our products are delivered exclusively via Hermes through our logistics centre, near Dover.
Privacy Notice and Data Protection
We care about your privacy. To access information regarding our policy, please click here: Privacy Notice and
Data protection.
104-day Money Back Guarantee:
You may return any product for any reason within 104 days of the original purchase date, for a refund at the original purchase price, by simply returning the unused item. When returning items in line with our 104-day money back guarantee you are responsible for the postage. Your items must arrive within 104 days of the original purchase date to qualify for a refund.
Important: Only unused products in its original, undamaged packaging may qualify for the 104-day money back guarantee.
Please note: Used ink and toner cartridges as well as labels and paper products are altogether excluded from the 104-day Money-Back Guarantee.
To return an item within the money back guarantee please send it, including a copy of the invoice and the written refund request, to:
www.ink.co.uk
Customer Care Department
PO Box 987
Canterbury
CT1 9EF
Goods returned for a refund must, in all respects, be in the condition you received them. If posting goods please keep proof of posting.
For more information on our 104-day money back guarantee and on how to proceed, please click here: 104-day
Money Back Guarantee.
Exchange under Warranty:
Products which are faulty, unfit for the purpose, not as described or of an unsatisfactory quality can be returned for an exchange under warranty.
You may return any faulty product for an exchange in line with our
warranty, to the address provided above. Please remember to return items postage paid by the lowest priced mode of despatch possible, initially. After the item is received by our claims department the costs of postage will be refunded to you.
Do not initiate a chargeback, as the hereby accrued charge (in this case £34) and other processing costs will be passed onto you for reimbursement. We may take up to 28 days to issue a refund; in case of returned items the 28 day period starts from the day the items are received by our warehouse.
In case of discontinued or out of stock items, we reserve the right to exchange an alternative product or follow up model of the same value.
| up to £29.90 merchandise value |
= £2.95 |
| as of £29.90 merchandise value |
= Free UK delivery |
Our prices are checked regularly and our competitors’ price structure monitored to ensure that we stay more than competitive. This is why you may notice price fluctuations on our website, from time to time. Market forces also govern our pricing and we reserve the right to amend prices without prior notice. The price shown in your shopping basket is the amount that you will pay for the items when ordering. After placing the order the amount cannot be adjusted or altered, manually.
Payment Terms:
All items on our website are priced in UK Pounds Sterling (£) and you shall be invoiced as such. After placing your order with us, you are issued an order number. The original receipt is included in your consignment. Please keep your order number and receipt safe for future reference.
Most of our customers prefer credit cards as the most efficient and fastest form of payment. Accepted payment methods are credit or debit card (Mastercard, VISA, Solo, Switch, Maestro etc.) and PayPal.
The prices shown on our web site include VAT (Value Added Tax) where applicable.
